Centennial Hyundai Reviews

This location is the BEST! all if the guy ate great, however, I work with Jordan all the time. The best customer service in the city hands down.

Mel was really energetic and knowledgeable, made us feel welcome the moment we got through the door and did his best to accommodate us however possible

Pontus was great got it done quickly with no issues, the only thing was when he ran the credit it went to 4-5 different credit companies with a credit score over 830 why was it run to so many companies? I had so many credit alerts from Life Lock from companies I did not even know about, I thought it was being run through Hyundai credit, was surprised I now have 4 new inquiries. Other then that it was fast and easy.

Mel was really energetic and knowledgeable, made us feel welcome the moment we got through the door and did his best to accommodate us however possible

Pontus was great got it done quickly with no issues, the only thing was when he ran the credit it went to 4-5 different credit companies with a credit score over 830 why was it run to so many companies? I had so many credit alerts from Life Lock from companies I did not even know about, I thought it was being run through Hyundai credit, was surprised I now have 4 new inquiries. Other then that it was fast and easy.

Diego was very helpful and did every he can to get me my new car. Over all great customer service. And wanted to thank all the employees for their good hostility.

Diego was very helpful and did every he can to get me my new car. Over all great customer service. And wanted to thank all the employees for their good hostility.

Brian has always made my visit great.  He is always helpful and does whatever it takes to provide exceptional customer service.  He is the only reason why I continue to go back to this dealership even if I was not treated fairly when I got my most current vehicle by the sales/lease department.

The service dept here is awesome! They always take care of me when I take my car in. Rachel is especially awesome and makes it a very easy process ? Thank you Centennial Hyundai!

I always recommend going here Becky and the team helped me through the whole process and even gave me a rental. I go here for all my maintenance and never have a problem.

Friendly, honest technicians and mechanics. Used this dealership since 2010 for our 2004 Hyundai, our 2011 Hyundai Sonata and our 2018 Hundai Sonata. Loyal customer.

Jordan is always very helpful and pleasant to deal with. He communicates and gets back to you with a quote as fast as he can and works to keep everyone in the loop. Highly recommend having Jordan as your service point of contact.

Friendly, honest technicians and mechanics. Used this dealership since 2010 for our 2004 Hyundai, our 2011 Hyundai Sonata and our 2018 Hundai Sonata. Loyal customer.

Jordan is always very helpful and pleasant to deal with. He communicates and gets back to you with a quote as fast as he can and works to keep everyone in the loop. Highly recommend having Jordan as your service point of contact.

Jordan is great and fun to work with. He made sure all of my needs were met in a timely manner. I would recommend this dealership due to its knowledgeable staff, friendliness of employees. There is a nice vibe! Janina C.

Jordan is great and fun to work with. He made sure all of my needs were met in a timely manner. I would recommend this dealership due to its knowledgeable staff, friendliness of employees. There is a nice vibe! Janina C.

The battery in my Tucson died and they were able to replace It for me that day which I greatly appreciated! Rachel was so helpful! Thank you!

The battery in my Tucson died and they were able to replace It for me that day which I greatly appreciated! Rachel was so helpful! Thank you!

My wife and I stopped by the dealership to investigate a certain model, and were greeted by a very nice, friendly, and courteous sales person. Throughout the process the conversation focused on our needs versus the capabilities and features of the vehicle, without uncomfortable sales pressure. Financing alternatives were presented and explained in detail, and we closed the deal. The delivery process was just as enjoyable, with features and operating procedures explained in detail. I would highly recommend this dealership.

My wife and I stopped by the dealership to investigate a certain model, and were greeted by a very nice, friendly, and courteous sales person. Throughout the process the conversation focused on our needs versus the capabilities and features of the vehicle, without uncomfortable sales pressure. Financing alternatives were presented and explained in detail, and we closed the deal. The delivery process was just as enjoyable, with features and operating procedures explained in detail. I would highly recommend this dealership.

They kept me informed about the work being done on my car. They explained to me the new things they found and why they should be fixed. I was told the price and gave permission before they did any work.

They kept me informed about the work being done on my car. They explained to me the new things they found and why they should be fixed. I was told the price and gave permission before they did any work.

very pleased with the service......brought car in for service and decided to buy the car...it was a lease and had another year left...Johnny D was helpful with his help for financing it

very pleased with the service......brought car in for service and decided to buy the car...it was a lease and had another year left...Johnny D was helpful with his help for financing it

Becky is the best!! Definitely recommend. They may have some hiccups sometimes but they always do their best! Love my Sonata :)

Came in not knowing what I want. Mel my salesmen helped me with my car needs. He made the buying experience fast and easy. I strongly recommend Mel to anyone that is looking for a new vehicle.

You guys are great! Did OK on the deal got us in the car we wanted. Thanks so much survice is great also they always take car of it.

Came in not knowing what I want. Mel my salesmen helped me with my car needs. He made the buying experience fast and easy. I strongly recommend Mel to anyone that is looking for a new vehicle.

You guys are great! Did OK on the deal got us in the car we wanted. Thanks so much survice is great also they always take car of it.

Always a good selection at this dealership. Fair pricing. Professional service. Salesman Mel is a pleasant person to deal with. Go and ring the gong!

Brian is the best he is always very helpful, pleasant and goes the extra mile to help you. That is why I always ask for him when I come in for service.

Always a good selection at this dealership. Fair pricing. Professional service. Salesman Mel is a pleasant person to deal with. Go and ring the gong!

Brian is the best he is always very helpful, pleasant and goes the extra mile to help you. That is why I always ask for him when I come in for service.

I've been going here to get my car serviced for years and ultimately, I have mixed feelings about this place. Warning, this review is long.

In 2012 I bought a brand new Hyundai Elantra Touring. I figured that the safest way to make sure the warranty was always honored was to get my regular servicing done at the dealership. That way Hyundai couldn't accuse me of not having my car properly serviced.

Throughout the years, the front desk at Hyundai has always been friendly, courteous, professional and communicative. Everything you could want from customer service. Their courtesy shuttle is great. Often I would get a courtesy wash. I had a few minor warranty issues which they honored without question.  

However, make no mistake, their services are far more expensive than a local mechanic's would be. You pay a premium at a dealership, expecting that they are specialized in your car and will use quality parts. I get that.

But now I am having severe transmission problems, and facing a complete transmission rebuild / replacement and it causes me to suspect the quality of the work they do in the back. Let me explain:

I honestly have always wondered how thorough their mechanics in the back were. Like were they really giving things a good once over / check, or were they just cranking out an oil change and calling it done? Many times I would take my car in to get a regular service and it would be returned to me without its fluids topped off. Which was annoying, and not a big deal, but spoke volumes as to their attention to detail...

Another thing that always bothered me was that I would take my car in for specific services like 15k, 30k, 50k, 90k, 100k mile services which had very specific line items in the owner's manual that needed to be done. However, on the service invoice it would only generically list "customer requests 15k service" and it would rarely itemize in detail what work they did. And if it did itemize it, it always seemed to be slightly off from the necessary work listed in the service manual.

Which leads me to my current issue. My car has around 115,000 miles on it. Throughout its life and over the course of its regular service, its transmission fluid should have been inspected, drained and flushed as needed, every 40,000 miles. It absolutely is required to be replaced every 60,000 miles. Which means my car should have had its transmission fluid changed at least twice, possibly three times in its life. Yet according to Hyundai's vague computer labeling system it was only ever listed as a specific line item once, early on, at the 30k service mark. Apparently, never again, did the mechanics check / decide I needed fresh transmission fluid.

Fast forward to August 2018, I take it in for its 112,500 service, which is weirdly and confusingly listed on their computer system as a "15k service" (go figure). It's an expensive service, in which they yet again neglect to top off wiper fluid. Grr. Anyway, by the laws of mileage math, and the specific instructions in the owners manual, I am expecting they will flush the transmission for the price I pay. They do not. But certainly they check the trans fluid at least, as dictated in the manual right?

Now, for those of you who don't know, one of the quickest ways to kill your transmission is to drive it on low or dirty transmission fluid.

Now, barely two months later,  I start experiencing problems with my transmission. Slipping and lagging between gears, occasional hard lurches into reverse. I take it in, they tell me my transmission fluid is burnt and low and that my transmission is probably dying. They suggest that I need it drained to see if that helps the situation.

I am confused (and angry) of course, because I thought a drain and flush was something they would have taken care of during previous regular services, especially the last service in August. At the very least they would have noticed burnt/low fluid and made me aware of an impending problem. Even the service rep is confused how after years of service, it appears my transmission fluid was changed only once according to their records.

It makes me suspect that they never really checked the transmission fluid at all, or were lax about doing so, despite it being called for in the service manual.

To be fair, I understand that my car has a lot of miles on it, and I should be grateful that this is the first major mechanical problem I have had with the car - maybe that's a credit to their service department. But still, to be told that my transmission fluid is in such a sorry state so shortly after paying a hefty amount to have my car serviced ( a service which should have included replacing the trans fluid), it makes me suspicious.

Needless to say, I paid for them to drain and replace my trans fluid. It didn't help. Now that my 100,000 warranty is up I will be parting ways with Centennial Hyundai for good, to seek out a transmission specialist.

Great experience with salesman David, GM Mark and financial with Nikko ! Love the product this is my 3rd Hyundai all have been trustworthy vehicles. Give these vehicles a test drive you’ll be happy you did!

I like this place. It's clean, staffs are friendly and no major complaint. I gave 4 stars because of long wait on oil change. I have an appointment 9:30am and done at 11am. But other than that, everything is good and love my free car wash :-)... Thank you, Jordan for explain everything to me!

I like this place. It's clean, staffs are friendly and no major complaint. I gave 4 stars because of long wait on oil change. I have an appointment 9:30am and done at 11am. But other than that, everything is good and love my free car wash :-)... Thank you, Jordan for explain everything to me!

Perfect experience ! Can’t say enough great things about the staff !

I was impressed by the speed of service for my oil change. Corey took very good care of me. His service was exemplary; by far the best.

I was impressed by the speed of service for my oil change. Corey took very good care of me. His service was exemplary; by far the best.

I love this place. The staffs are awesome and this place is clean. Love ? the gourmet coffee machine and it’s freeee?

great place.was able to get me in a nice car at a good price

I had an engine problem in the middle of nowhere. I called Centennial Hyundai and they immediately were concerned about my situation and made arrangements to get my car into service. It was discovered my engine was irreparable, fortunately it was under warranty. Becky at the service department handled all the details in an expedient manner and kept me in the loop along the process. In addition, I was provided a car while my car was repaired. A special thanks to Becky and Centennial Hyundai for all the great work.

I had an engine problem in the middle of nowhere. I called Centennial Hyundai and they immediately were concerned about my situation and made arrangements to get my car into service. It was discovered my engine was irreparable, fortunately it was under warranty. Becky at the service department handled all the details in an expedient manner and kept me in the loop along the process. In addition, I was provided a car while my car was repaired. A special thanks to Becky and Centennial Hyundai for all the great work.

Bryan, our service writer, was efficient and thorough.  We got excellent service and Hyundai exceeded our expectations.