Service center is amazing. I went there for a 45k mile inspection, minus a tire rotation, oil change, or filter change because they were not needed. The gentleman there, Brian Zasloff, told me it'd be an hour to an hour 15. After an hour I walk up to the desk, he had my keys and I could see my car outside. He said my tires were at 50%, which is better condition than I thought. He gave me a quote on new tires, which was nice to know. They had done everything thing I asked, including a 34 point inspection, as well as a recall install on the shift cable clip for the transmission. So everything was good, then I walk outside and see my car that needed a wash, had been washed by the nice people at Centennial Hyundai. I spent nothing, but received a bit more peace of mind that my vehicle was in a great condition, and a free car wash. They didn't have to be so awesome but they were. Great experience. Very happy I bought my vehicle from them. Thank you! If someone that works there reads this, please personally thank their service team. (UPDATE: great service, especially after dealing with my current dealer. Wish I was in Las Vegas to buy from these people again.)
The team was professional and was able to locate exactly what I wanted. Everything went as discussed on the phone before arriving at the dealership. This was a quick, painless and efficient transaction.
The team was professional and was able to locate exactly what I wanted. Everything went as discussed on the phone before arriving at the dealership. This was a quick, painless and efficient transaction.
To put it short and simple. I purchased the SUV on 11/4/15. I finally got another SUV on 11/19/15. I was told I would be called back repeatedly but somehow it always ended up me calling our salesperson Nigel Daniels. The SUV I received was missing items we were told would be included. Most of our items finally got taken care of 12/3/15 after I repeatedly called the dealership over the parts. Very frustrating. Will not go through this again.
Over the past years in Las Vegas, I have had experience with Centennial Hyundai. My current buying experience was friendly and enjoyable; but not the overall quality I have had in the past.
We went to several dealerships in the area to test drive cars and find out about lease programs. Hyundai had the best car (Sonata) for the amount of money we had to spend on a lease. The car is getting great gas mileage and it's a comfortable ride. The employees at Centennial were by far the nicest and most polite out of the dealerships we went to. Keep up the good work! Thank you!
Over all the time was long and tiring and cold (Vegas winds) but my mom got what she wanted and she loves her new car. She is happy therefore I am happy.Thank you Amos
This Dealership has gained my respect. Finally, a place where the "constant hounding and continuous pressure" has been kicked to the curb. Want to be treated with respect? Come here for your auto.
Over the past years in Las Vegas, I have had experience with Centennial Hyundai. My current buying experience was friendly and enjoyable; but not the overall quality I have had in the past.
We went to several dealerships in the area to test drive cars and find out about lease programs. Hyundai had the best car (Sonata) for the amount of money we had to spend on a lease. The car is getting great gas mileage and it's a comfortable ride. The employees at Centennial were by far the nicest and most polite out of the dealerships we went to. Keep up the good work! Thank you!
Over all the time was long and tiring and cold (Vegas winds) but my mom got what she wanted and she loves her new car. She is happy therefore I am happy. Thank you Amos
This Dealership has gained my respect. Finally, a place where the "constant hounding and continuous pressure" has been kicked to the curb. Want to be treated with respect? Come here for your auto.
I would recommend all my friends to purchase or at least inspect Hyundai for there next vehicle. Do to there professional approach to there customers.
I would recommend all my friends to purchase or at least inspect Hyundai for there next vehicle. Do to there professional approach to there customers.
From sales to the service department, even parts, they are always helpful and willing to go the extra mile to make sure I am satisfied. I have bought Multiple cars here over the years, and never had a problem with the people that work here.
From sales to the service department, even parts, they are always helpful and willing to go the extra mile to make sure I am satisfied. I have bought Multiple cars here over the years, and never had a problem with the people that work here.
Spence made me feel very comfortable and really easy to talk to. If anyone was going to have then sell them a car i would hope they get Spence. WONDERFUL EXPERIENCE.
Spence made me feel very comfortable and really easy to talk to. If anyone was going to have then sell them a car i would hope they get Spence. WONDERFUL EXPERIENCE.
The dealership respected my time, needs and budget. They were professional and worked with us in getting the best purchase for our family's needs. This is my 3rd purchase from this dealership and have recommended it to my friends and family. Thank you!
The dealership respected my time, needs and budget. They were professional and worked with us in getting the best purchase for our family's needs. This is my 3rd purchase from this dealership and have recommended it to my friends and family. Thank you!
Not many people enjoy going through the car buying experience, but overall this was okay. My wife and I experienced a somewhat unprofessional conversational style when Rhett Butler seemed be frustrated with us asking more questions about the Lease he was explaining. I stated that I did not want a Lease right after he suggested it, as I did not want the mileage cap. His response was, quote, "when people respond so quickly like that, they don't understand the lease." My thought, "oh, so you're not listening to me." We asked him to explain the Lease in case there was something that we didn't know. He started explaining it as he scribble numbers down on a piece of paper. I'm sure he knew believed what he was saying was true, but from the outside known of it made sense. Too fast. Too much detail glossed over. My wife then asked a question, to which his response was, "I just told you..." Huh? Really? I stopped him in that moment and explained that he was not going to talk to my wife that way and we would be leaving. He did apologize for the situation, but I do not believe he knew why he was apologizing. If you are asking me to spend that much money in your busy, I expect a massive level of courtesy and respect. This did not happen in this transaction and both wife and I were seconds away from leaving. However, since we understand that it's just communication that needs to addressed, we wanted to keep it as professional as possible and work through it, but I didn't go out to buy a car and have to "work through" the experience. In this day and age, the old "Car Sales persona" has no place in the market. We were asked to give a 100% score on this survey, to which I agreed. However, the more I think about it the more I needed to express my side of the experience. I offer this information as form of learning and being able to change the face of Car Sales. I believe it's possible for this process to become an enjoyable and fun experience, but the industry has a very long way to as far as I'm concerned.
Very helpful, Chris took time to keep my 6 year old happy and even fed him some pizza. I've bought two cars from this dealership.
Very helpful, Chris took time to keep my 6 year old happy and even fed him some pizza. I've bought two cars from this dealership.
I made my first brand new car purchase at Centennial Hyundai. The process was quick and painless and nothing at all like I expected. I was greeted with friendly faces and had the pleasure to work with the kind, knowledgeable salesman, Amos Maly who made me feel comfortable. Thanks!!
I made my first brand new car purchase at Centennial Hyundai. The process was quick and painless and nothing at all like I expected. I was greeted with friendly faces and had the pleasure to work with the kind, knowledgeable salesman, Amos Maly who made me feel comfortable. Thanks!!
car buying isn't the easiest thing to do but we felt very comfortable and we were treated with kindness and respect. we will definitely go back for our second car.
car buying isn't the easiest thing to do but we felt very comfortable and we were treated with kindness and respect. we will definitely go back for our second car.
We have been very happy with the dealership. They have taken very good care of us each time we have bought a car from them.
Great staff and helped me with what I needed and in the price I was looking for, very satisfied with my car and definitely will recommend dealership.
We have been very happy with the dealership. They have taken very good care of us each time we have bought a car from them.
Great staff and helped me with what I needed and in the price I was looking for, very satisfied with my car and definitely will recommend dealership.
The service department team is excellent and the majority of other staff was professional and helpful without being too pushy. We negotiated a very good price for a new 2015 Accent and my daughter is very pleased with the car.
The service department team is excellent and the majority of other staff was professional and helpful without being too pushy. We negotiated a very good price for a new 2015 Accent and my daughter is very pleased with the car.
Great experience love my new sonata sport. Now it's time to take a road trip and enjoy our new car. Everybody at the dealership was very friendly and helpful.
Great experience love my new sonata sport. Now it's time to take a road trip and enjoy our new car. Everybody at the dealership was very friendly and helpful.
The staff at Centennial Hyundai is absolutey wonderful. They are low key, very accommodating and thorough. Having walked out of another Hyundai dealership in town th they were a pleasure.
The staff at Centennial Hyundai is absolutey wonderful.They are low key, very accommodating and thorough.Having walked out of another Hyundai dealership in town th they were a pleasure.
Thorough and detailed communication. Great patience and follow-up. Clear and transparent pricing. Extremely superb customer service. Abundance of inventory to meet our needs. Fast and smooth buying experience.
Thorough and detailed communication. Great patience and follow-up. Clear and transparent pricing. Extremely superb customer service. Abundance of inventory to meet our needs. Fast and smooth buying experience.
Got the vehicle we wanted at a fair price. Found a flaw in the tint and the dealership repaired it promptly and even washed the car before returning it back to me.
Got the vehicle we wanted at a fair price. Found a flaw in the tint and the dealership repaired it promptly and even washed the car before returning it back to me.
Amos was an excellent sales rep, no hassle, friendly, Josh was a great financial guy, very quick! Great experience overall, would recommend to all!!!! Great
Amos was an excellent sales rep, no hassle, friendly, Josh was a great financial guy, very quick! Great experience overall, would recommend to all!!!! Great
When I hadn't received any contact from the lien holder of the vehicle for payment, I called Centennial Hyundai 3 times and got no answers to my questions or return phone call. I had to physically drive down to the dealership to get this information. Was promised financing at $379 a month, and instead got $399 with stealer credit. Can't say I'm entirely pleased, but have accepted it as a learning experience with a car dealership.
When I hadn't received any contact from the lien holder of the vehicle for payment, I called Centennial Hyundai 3 times and got no answers to my questions or return phone call. I had to physically drive down to the dealership to get this information. Was promised financing at $379 a month, and instead got $399 with stealer credit. Can't say I'm entirely pleased, but have accepted it as a learning experience with a car dealership.
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