I have used and been to Centennial Hyundai before. Previously I chose this location because it was convenient and close to my house. I have since moved further away but still chose to come to this location. I called a closer Hyundai location to get the recall work done on my vehicle but in the end I chose to come back to Centennial Hyundai because of the initial customer service interaction. When I called the closer location, they seemed frustrated with me that I was getting recall work done. It was apparent over the phone so I could only imagine how obvious their frustration would be when I turned my vehicle in to them. When I called Centennial Hyundai, you could tell the individual over the phone was willing and happy to help me out with an immediate appointment. First impressions are always the remembered impressions!The location itself is great! Very friendly staff, large waiting area with provided drinks, and clean! The wait time was a little longer than expected but I didn't mind based on the quality of customer service I received.
Rachel was great, helpful, and friendly she's the only person I want to work with when I come to get my car serviced, she even took the time to get my son a coloring book while we wait and she started coloring with him. She also made sure I had a rental car while my car was in the shop she is the true definition of great customer service ! thanks Rachel
Bryan is the BEST Service Writer at Centennial Hyundai!
Took my daughter's Sonata in for maintenance today and was Alex took care of us. He greeted us and asked what he could do. When we told him the problem, he first tried to troubleshoot it. He quickly found the problem, told us he would order the part and also informed us of four recalls that needed to be taken care of. Alex's customer service skills were by far some of the best I've experienced in a long time. He didn't act like we were bothering him like my vehicle dealership down the street. If everyone in the service department is as amazing as Alex, I may consider a Hyundai as my next vehicle purchase.
Awesome! Loved my experience great associates Courtney and Danny I believe his name was, really enjoyed their dedication to customer satifaction, can't forget about Rick very detailed in explaining car function and media content. Thank you guys very much! ?
Ask for Nick if you ever decide to visit. Absolute professional.
Excellent customer service. Work is accomplished in a timely manner.
Bryan and the service team have helped me multiple times to have an easy going experience with add little stress as possible. Thank you!
Absolutely hands down best experience I have had... Only place I would ever go and strongly recommend. From start to finish consistently above and beyond. This should be every ones first place to go No sugar coating or time wasting with run a rounds..Just on point well put together organized group of top notch crew. Customer for life and recommend to all for the best quality and service handsbdown...
Wonderful experience when I purchased my new Tucson. Courtney , Gilbert and Rick were awesome. Also have to give a shout out to Bryan in the service dept. Highly recommend Centennial Hyundai.
Sir Alex Ramirez and his team provided excellent service!!
What a great experience I had at Centennial Hyundai! Everyone I dealt with was professional and friendly. Courtney Conway is by far the best salesperson I’ve ever had the pleasure of purchasing from! I will recommend her to everyone!
I was very satisfied how quickly they had my oil changed and checked the engine on a recall. I was really impressed.
Great service! They fixed my oil pan timely. Had to post another review 9/30/17, Changed to 5 star from 4. I went and got my ac serviced...i couldn't believe it no deductible!! they replaced my compressor and discharge hose at no cost, not to mention gave it a wash. Needless to say it was a good day for me. Thanks guys!!!
Great service along with the coffee! Nice service waiting area; you can also charge your phone while you wait ?
We purchased a 2017 sonata from centennial hyundai 6200 centennial center blvd las vegas 89149 and had a very nice experience with the whole staff. They were helpful and very experienced and walked us through the whole process. We want to give a big thank you to Ryan Griep , the salesman who was our point of contact and kept everything very simple and swift. We are very happy with the service we received there and happy with our car and will keep them in our mind for any future needs for buying cars as well as recommending friends and family to that location.Thanks centennial hyundai for everything!
They will do anything to get u a car however in 2 cases i know of we had to do all the work to ensure loan funded and mine finally went but the other is still not technically approved
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